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A Way to Connect Better with Telegram for Business

Telegram has gained more appeal due to its numerous features, like Channel and Group.

Private vs. Public Telegram Groups

Similar to other features of group chats in messaging applications Telegram group chat rooms are utilized to combine multiple accounts into a single chatroom. 

The unique thing about the Telegram group is the fact that they can accommodate more than 200,000 people in a single chatroom. Imagine being part of such a large group Imagine the possibilities particularly in a business-oriented manner. You can also find various groups for telegram online.

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It is, therefore, crucial for us to understand that Telegram groups offer two distinct methods to tackle this issue one of which is the private group, as well as the open group.

When to use Telegram Group

Private groups are better suited to groups of friends, families, project members teams, groups, or work-related ones while an open group can be a good way for engaging customers and users since they can be traced and allows gathering feedback and responses much easier.

In this way, you are able to adapt your product to the requirements of the users. The result is improved customer satisfaction and engagement.

You can join the public and private Telegram group for connecting with your customers, targeted areas with closed groups, and masses targets through public groups. 

In this way, agents can be part of the same group, and fill in each other's gaps or absences. The ability to organize email addresses, links, and documents can also be useful tools for your agents to provide more efficient customer service.

What is Telegram? Is Telegram Encrypted?

Telegram, a cloud-based instant message app, was launched in 2013. It has enjoyed a loyal user base ever since. It was created by Pavel Durov and Nikolai Durov (two Russian brothers best known for creating VK, a social networking platform formerly called VKontakte).

It offers a secret chat option that uses end-to-end encryption and a regular chat that is encrypted in Telegram Cloud. It also offers 40+ Best Telegram Channels For Web Series. It's available on many mobile and desktop operating systems including iOS, macOS, and Android as well as Windows Phone, Windows, and Linux.

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What is the secret to Telegram's popularity? What is it that Telegram does that other similar apps don't do? 

Because they are encrypted from end to end, Telegram secret chats are different than standard ones. What does this all mean for you? According to the FAQ of the app, only the sender or recipient can see the messages in secret chats. Telegram staff cannot decrypt them.

Secret chat messages cannot be sent or forwarded. All media surrounding the chat can be set to auto-destruct after a predetermined time. The chat can be deleted by either party at any time. Telegram secret conversations are device-specific, so they cannot be stored in the cloud. It is assumed that your data will be safe so long as your phone is with you.